Returns & Exchanges
At theretrosnap, we want you to love your vintage-inspired finds. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.